Unlock Success: How to Create Online Tickets for an Event

If you’re into organizing events, chances are you’ve got a lot on your mind right now.

And it’s pretty common for event organizers to be overwhelmed—organizing an event is not an easy job.

There’s a reason that event planning is the fourth most stressful job in the world and has been in the top 10 for the last ten years.

You have to make sure your event has a great turnout and that people snap up those tickets early. There are a lot of things to consider to make that happen.

You need to figure out the right ticket prices to encourage early sales, develop a solid marketing strategy, launch your event effectively, and communicate with your audience at the right time so they can easily buy their tickets.

But the first step towards all of that is creating the tickets for an event. TicketsCandy has made this aspect of your job super easy—following a few simple steps, you can create a ticket that can be sold on your own website using an easy-to-deploy widget.

Plus, working with TicketsCandy to create online tickets brings even more benefits that can give your event business real growth, from marketing and insights to saving you some dollars along the way.

In this article, you’ll learn how to create online tickets for an event using this platform in a few easy-to-follow steps.

Creating Online Tickets for an Event

It doesn’t take much of an effort to create online tickets with TicketsCandy. Here are a few steps you need to follow to make sure your show is jam-packed and a success story:

Getting into Your Event Dashboard

To kick things off, get into your event dashboard and follow these steps:

1. Head to your main dashboard and pick the event name for which you want to create the tickets.
2. Once you’re in the event dashboard, find the “Tickets” tab. In there, you’ll spot a list of all the tickets for your event.

Creating a Ticket

Now, here’s how to create a new ticket:

1. Give the blue “Create Ticket” icon in the top right-hand corner of the page.
2. A pop-up window will appear, allowing you to sort out your ticket settings.

Ticket Name

The first thing you’ll have to consider is the ticket name. This name will appear on your website in our widget.

Change the ticket name as you see fit and hit “Save Ticket.” The updates will show up on your website.

Ticket Type

When creating a ticket, you have three choices: “Ticket,” “Add-On Item,” or “Donation.” Here’s the difference:

• A “Ticket” gets attendees into your event.
• An “Add-On Item” lets you upsell items alongside the tickets to give buyers a better experience.
• If you want to accept a donation for your fundraiser, select “Donation” as the ticket type.

Once the ticket is created, its type cannot be changed, so choose carefully.

Ticket Price

Work out how much you want to charge for the ticket. That’s the amount of money buyers will fork out.

If you’re handing out a discount, you can sort it out right there in the “Discount” field. If not, then you can leave it blank. Hit “Save,” and the updated price will be displayed on your website.

Ticket Quantity

Decide how many tickets you’re going to put on sale. If there’s a cap, fill in the number of tickets available. Leave it blank if the tickets available are unlimited.

Tickets Per Order

You have the say on how many tickets one buyer can grab in a single order. Set the min and max as you see fit.

Ticket Icon

Pick an icon to represent the ticket. This icon will appear next to your website’s ticket name to make the ticket more unique.

Ticket Description

You can add more detail to your ticket in the “Ticket Description” field. This description will be below the ticket on your website so buyers can get an idea about what they spend their money on.

You can also add important information in this field, like “Adults above 18 only,” etc.

Start & End Sale Dates

Sort out the dates when the ticket will be up for grabs. The ticket will only be active during that time frame.

• Start Sale On: This is when the ticket will become available for sale. If you choose a future date, the ticket will remain hidden until that specific date. To make the ticket available immediately, set “Start Sale On” to blank.
• End Sale On: This is the date when ticket sales will end. If you select a specific end date, the ticket will be hidden after that date. If no end date is selected, the ticket will be available for sale indefinitely.

Attach a Calendar to the Ticket

Choose a calendar to attach to the ticket. Calendars handle the time slots and slot capacity. You can create custom calendars and time slots in the “Time Slots” tab. Otherwise, leave it unchecked.

Cannot be Sold Individually

If the ticket has to be bought alongside other tickets, pick the “Cannot be Sold Individually” option.

Hiding The Ticket

If you’re not ready for buyers to see the ticket, select “Hide this Ticket.” If you want the changes to be published immediately, leave it unchecked and hit “Save.” Every change you just made will appear on the ticketing widget on your website.

Creating a Calendar for Your Ticket

In your event dashboard, you’ll find that you can tie time slots to specific calendars. Each bunch of time slots goes hand in hand with a particular calendar.

The beauty of this setup is that you can have as many calendars as you need to fit your scheduling needs. Calendars act like containers for your event’s time slots, allowing you to create different time slots for different ticket types.

So, calendar settings are pretty much crucial for running your events without a hitch, especially when sorting out schedules, time slots, and ticket availability.

Here’s how you can create one for your tickets:

Getting into Your Event Dashboard

From your main dashboard, click on the name of the specific event you want to manage the calendar settings for.

Hit up “Manage Events,” to see a list of all the events you’ve created on TicketsCandy. Then, pick the event you want to create the calendar for.

To get your calendar settings sorted, move over to the “Time Slots” tab within the event dashboard. This is where you can call the shots on dates and time slots for each of your events.

Creating a Calendar

To create a new calendar, follow these steps:

1. Click the “Add Calendar” button in the top right corner of your dashboard.
2. A pop-up window will ask you to give your new calendar a name. Let’s call ours “Test Calendar.”
3. Click “OK,” and your fresh calendar will be added to the list of calendars in your dashboard.

Deleting a Calendar

If you want to delete a specific calendar, follow these steps:

1. Find the calendar you’re keen to get rid of in the list.
2. Give the red trash can button right next to that calendar a tap.
3. A pop-up confirmation window will appear, letting you know there’s no turning back once you delete the calendar. Hit “Delete” if you’re sure.

Switching Between Calendars

Switching between different calendars is super easy:

Pick the name of the calendar you want to work with. You’ll notice the time slots below changing as you flip between calendars.

Global Calendar Settings

The “Global Settings” feature lets you make broader adjustments that affect all calendars. Here’s what you can tweak under Global Settings:

Time Slot Intervals

Time slot intervals decide how often your event’s time slots are created. You can control when they start and end.

Choose the time slot intervals that work best for your event, whether every two hours or every five minutes—it’s totally up to you.

Appointment Buffer

The appointment buffer lets you set a minimum time gap before a time slot starts off. This stops bookings from being made too close to the start time.

You can choose from options like “No Buffer” or stretch it out to several weeks or even an hour.

Hide Time Slot End Times

This setting lets you hide the end times of time slots from customers when they’re booking. It can make the booking experience a bit simpler.

Hide the Number of Available Time Slots

You can also choose to hide the number of available time slots from customers so they get a cleaner, less cluttered view.

Local Calendar Settings

Each calendar also has its unique local settings that apply specifically to that calendar. You can tweak a calendar’s local settings by clicking the settings button next to the calendar’s name.

Calendar Name

You can change the name of the calendar. This is especially handy if you want each calendar to have a distinct identifier.

Calendar Date & Time Format

This setting lets you choose how dates and times are displayed for events booked within this specific calendar.

• Date: Shows only the date.
• Date and Start Time: Displays both the date and the start time.
• Date, Start Time, and End Time: Shows all three details.

Time Slot Expiration

The “Time Slot Expiration” setting lets you decide whether a time slot becomes unavailable for booking when it starts or after it ends. You can choose between “At Start” and “At End.”

How to Assign a Calendar to a Ticket

To attach a calendar to a specific ticket type, follow these steps:

1. Head to the “Tickets” tab.
2. Give the “Edit” button for the ticket you want to tweak a click.
3. In the ticket settings, locate the “Calendar” option.
4. Pick the right calendar from the list. This calendar will be linked to this specific ticket type.

Linking different calendars to various ticket types lets you handle time slots and dates tailored to each ticket’s needs, giving you more flexibility for your event.

Creating Time Slots

Time slots are basically set periods when your customers can buy tickets. You can set the number of spots available for each time slot, which helps you keep things from getting too crowded.

These time slots are sorted out on calendars. You can link any calendar you create to any ticket for your event. That way, you can offer different time slots for different ticket types.

Head to the “Time Slots” tab inside the event dashboard to set up the time slots. These are the hours your customers can book appointments.

Create Time Slots

To set up time slots for your calendar, follow these steps:

Start by picking the calendar to which you want to attach the time slots. Give the calendar’s name a click; choose the right one if you have more than one.

Setting Up Recurring Time Slots

Time slots can be of two types: recurring and custom. Let’s kick things off with recurring time slots, which are a good fit for businesses like museums, zoos, or places that sell tickets regularly.

To set up recurring time slots for a specific day, follow these steps:

Select the day of the week when you want the time slots to be available, and then hit “Add Time Slots.”

You have two options: “Single” and “Bulk.”

• “Single” time slots are for adding one-time slot at a time.
• “Bulk” time slots are handy for adding a bunch of time slots all at once.

Adding a Single Time Slot

To drop in a single time slot, start by:

1. Adding an optional title
2. Picking the start time (e.g., 9 AM).
3. Choosing an end time (e.g., 10 AM).
4. Specifying the number of spots available for this time slot (e.g., 50).
5. Hit “Add Time Slots.”

That’ll get your time slot set up and ready for your customers to book.

Note: If needed, you can change the number of spots available for a time slot later.

Adding Multiple Time Slots in One Go

For dropping in multiple time slots at once, follow these steps:

1. Go with “Bulk” instead of “Single.”
2. Fill in the following details:
3. Optional title (if you want one).
4. Start time (e.g., 9 AM).
5. End time (e.g., 9 PM).
6. Time between slots (e.g., 30 minutes, which gives you some time to get things ready between groups).
7. Time slot duration (e.g., every hour).
8. Number of spots available.
9. Hit “Add Time Slots.”

This will generate a series of time slots based on your set parameters. It’s super handy for when you’ve got a schedule that repeats with specific gaps.

Make sure to choose a time between slots that leaves room for transitions or preparations between groups.

Setting Up an All-Day Time Slot

If you want to create an all-day time slot, do this:

• Pick “Single.”
• In the “Start Time” option, go with “All Day.”
• Set the number of spots available.
• Hit “Add Time Slots.”

Now, you have an all-day time slot for that day. It’s great for events or places where people can pop in anytime during the day.

Editing & Deleting Time Slots

To make changes to or delete time slots, follow these guidelines:

• To adjust the number of spots available for an existing time slot, use the plus (+) and minus (-) buttons on either side of the spot count.
• To get rid of a whole time slot, give that red “X” icon next to it a click and confirm the deletion.
• If you want to clear all time slots for a specific day, hit the “Clear” button.

Custom Time Slots

Custom time slots aren’t recurring; they’re for specific dates and come in handy for overriding recurring time slots, turning off appointments, or creating one-day events.

No Appointments for This Date

If you want to turn off tickets for a particular date, here’s what you need to do:

• Go with “Add Dates.”
• Choose the calendar you want to apply this to.
• Pick the date you want to turn off appointments for (e.g., October 30th).
• Hit “Disable Appointments.”

That’ll keep appointments from happening on that specific date, so there won’t be any bookings going down.

One-Day Special Event

To create a one-day event, follow these steps:

• Go with “Add Dates.”
• Choose the calendar for this event.
• Set the date range, like from October 8th to October 9th.
• Add a single time slot for this event (e.g., from 7 AM to 9 AM with 40 spots available).
• Hit “Add.”

That’ll set up a special event for that date range.

Editing and Deleting Custom Time Slots

Just like with recurring time slots, you can make changes to or delete custom time slots like this:

• To edit, adjust the time slot details (like the number of spots) using the plus (+) and minus (-) buttons or get rid of a time slot completely.
• To delete the whole event, use the “Clear” button.

Wrapping Up: How to Create Online Tickets for an Event

Selling event tickets online is a win-win for everyone. Attendees enjoy the convenience of buying tickets anytime, anywhere. The efficient ticket purchase and check-in process also gives event staff more time to focus on enhancing the overall attendee experience.

Create online tickets following the steps mentioned in this article and take the first step toward selling out your event.

If you’re considering an online ticketing platform, give TicketsCandy a go. It’s absolutely free and can increase your ticket sales by a solid 30%.