Do people still use Eventbrite? …Kinda )

Do you remember when Eventbrite was the go-to platform for event ticketing? I bet most of you still do – but today, that’s not the case anymore. Times have changed and the event ticketing world has developed into something new. Simply put, the market has become more diverse and competitive.

Some event organizers still use Eventbrite – though it’s really just like holding onto something that’s familiar or “still works,” but the truth is, it’s already causing lots of headaches for most planners.

For every event organizer, the success of an event relies on two important factors:

If you’re using a traditional platform like Eventbrite, it’s going to be a struggle. As organizers, we want to be able to whip up an event that is engaging, frictionless, and successful – without overspending the budget. However, it becomes harder when there are just too many that you can’t do within the ticketing platform, not to mention the hidden fees.

“Do people still use Eventbrite?” This feels like a wrong question to ask as the industry shifts to platforms that are built for modern needs. The future belongs to tools like TicketsCandy – allowing organizers to craft unforgettable, flawless experiences and making sure attendees get to have the best and most wonderful time. It’s really not just another ticketing platform—it’s your optimal solution for event ticketing.

The Current State of Eventbrite in 2025

High Eventbrite Fees Frustrate Planners And Strain Event Finances

Eventbrite has 93 million unique ticket buyers. Impressive, right? But if we take a closer look at some facts and figures on where Eventbrite stands in today’s market, you’ll be surprised. Its pricing structure is what really caught the attention of most event planners. It causes them headaches as they end up paying for undisclosed charges. Here’s a detailed look at their pricing levels:

1. Essentials Package:

3.7% + $1.79 service fee per ticket AND 2.9% payment processing fee per order. This gives you limited marketing tools and basic reporting features.

2. Premium Package:

Custom pricing that can get to 20% service fee for dedicated support, and in-depth reporting.

These charges add up quickly, unfairly affecting smaller events. A $50 ticket often comes with $3–$5 in extra charges – that’s money that could instead go towards improving the event or helping organizers.

As more event planners express their frustrations with Eventbrite’s lack of flexibility and high fees, it becomes clear that there is a need for a different ticketing platform – one that features transparent pricing and adaptability.

Limitations Faced by Event Organizers on Eventbrite

Top Limitations Faced By Event Organizers On Eventbrite

1. Navigation Nightmares

Event organizers often find it difficult to navigate through Eventbrite’s platform because of these reasons:

  • Outdated interface
  • Confusing menu structure that requires a lot of clicks to get the job done
  • Scattered analytics that make data interpretation a headache
  • Event setup process takes a lot of your time

2. Marketing Tools That Miss The Mark

Their marketing tools have failed to fully support the needs of event organizers:

  • Email marketing capabilities are too basic
  • Social media sharing options are too limited
  • Limited availability of marketing resources
  • Lacks modern marketing features like TikTok integration

3. Customization Constraints

Event organizers often find the lack of customization options available on Eventbrite:

  • Dull, unimpressive event pages
  • Limited branding options for organizers
  • Predefined fields that cannot be adjusted for specialized event needs
  • Few options to create personalized experiences for attendees

4. Payment Processing Pain Points

The payment processing system comes with its own complications:

  • High processing fees affecting revenue
  • Difficult refund arrangements
  • Restricted payment gateway choices

Eventbrite’s outdated system create unnecessary hurdles for both organizers and attendees . Yes, it set the standard for online ticketing years ago, but now it’s struggling to keep up with modern event management needs. Features such as instant payouts, customizable checkout experiences, and advanced marketing tools—readily available on platforms like TicketsCandy—are now essential.

Moreover, modern event promotion calls for seamless integration with trending platforms and social networks. When these capabilities are missing, event planners are forced to explore multiple separate tools just to have basic marketing goals. For instance, effectively posting on social media, which helps expand your reach, becomes a tedious task because of limited integration options.

Another aspect that disappoints attendees and causes them to abandon carts during checkout is the lack of integration with Apple Pay or Google Pay. This is frustrating for event organizers who are trying to maximize attendance.

Why TicketsCandy Is a Better Choice Than Eventbrite

TicketsCandy Comprehensive Event Management

Flexible Event Support

TicketsCandy supports a wide range of events, which include:

Essential Features That Truly Matter

What makes TicketsCandy unique?

  • Minimal 0.9% service charge only USA and FREE on all other countries (far below other providers’ steep fees)
  • Organizers get to keep 100% of ticket revenue
  • Flawless checkout process via Apple Pay and Google Pay
  • Personalized event landing pages featuring media elements
  • Unlimited ticket types and time slots
  • Up-to-the-minute ticket availability tracking

Effortless Team Collaboration

No need to worry if you’re working as a team—TicketsCandy offers collaborative features that are intuitive and so easy to use.

  • Multiple team members can access the platform at the same time
  • Customizable access levels for different team roles
  • Mobile-friendly ticket scanning solution
  • Complete order tracking and management system
  • Real-time alerts and updates

Powerful Marketing Tools

Your event’s success starts with effective marketing. TicketsCandy offers robust marketing tools that work so well with popular channels:

  1. Targeted advertising through Google and TikTok
  2. Comprehensive social media campaign oversight
  3. Seamless email marketing integration with leading platforms
  4. Customizable newsletter design and distribution tools
  5. Smart, automated attendee reminders synced with calendars

Accessibility for All

TicketsCandy prioritizes accessibility, ensuring that everyone can attend events, regardless of their background or location. It is built to be inclusive for everyone.

  1. Mobile-friendly design: No matter what device you use, the TicketsCandy website is designed to deliver a seamless experience on smartphones or tablets.
  2. Multilingual support: Offers checkout support in 19 different languages, reducing language barriers and catering to diverse audiences.

Data-Driven Decision Making

Understanding your audience is key to a successful event. TicketsCandy’s platform offers advanced analytics to help you stay ahead.

Conclusion

Event ticketing is not just about selling tickets. It’s about turning events into experiences. Eventbrite fulfilled its role in the early days, but the expectations of modern organizers and audiences call for smarter, more comprehensive solutions.

TicketsCandy is the future of event ticketing – a platform that perfectly understands the delicate balance between organizer needs and attendee desires.

It offers all the right features – essential for staying competitive in today’s event ticketing space. Event organizers who stick to older platforms may miss out as more attendees favor events that offer frictionless and engaging journeys from ticket-purchasing to event day.

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